Smart, intelligent and effective approach to manage collections to ensure better ROI as well as fully compliant with policies. Credit products have evolved drastically to cater to spending economy and covering vast segment of customers. Though the market segment increased for credit players, this has put banks and ﬁnancial institution at risk of growing non-performing assets if collection is not managed rightly. Static classiﬁcation of accounts and traditional collection models have failed in recovering funds.
- Intelligent and smart decisioning combined with deep insights of customer and automated workﬂow can engage customer efficiently and drive cost effective collection process.
- Rules, workﬂow and decision engines automates compliance segmentation of delinquent accounts.
- Data driven intelligence enables lenders to personalise appropriate communication channels and monitoring through dashboards
- Interacting with customers based on digital data points results in doubling of the efficiency rate of collections