Identify Ezee

100% RBI compliance AI-based omnichannel solution that offers customers security, scalability, and event-based follow-ups.

This is a one stop VKYC Solution for all regulated entities enabled by frictionless, intuitive and superior customer experience. In today’s digital identity verification has become a neccessity for all businesses. However, offering the best user experience along with limiting fraud is provital to sucessful identity verification. Businesses across industries need safer solution to let good customers in and keep the fraudsters out.

Key Features

RBI- VCIP Compliant

Fully compliant with RBI regulations, supports PAN and Aadhaar Card verification. Complete on-premise setup to support video streaming from within the organisation’s premises.

Rule Based Smart Questions

Generate a unique set of questions in real time based on the information provided in the customer’s application and from a configurable repository of questions to avoid fraud.

Appointment Scheduling

Schedule video calls to facilitate follow-ups, improve customer experience and enhance staff productivity.

AI based Micro-expression analysis

Micro-expression analysis user Artificial Intelligence(AI) to examine and uncover emotions that users may try to conceal and suppress. For instance, micro-expression such as panic, may be a sign of fraud.

Geo-tagging, Time-stamped

Generate a unique set of questions in a real time based on the information provided in the customer’s application and form a configurable respository of questions to avoid fraud. 

Customer

Streamlined, automated and secure onboarding process improve customer experience while guarding against fraud. 

Bank Business User

Higher staff productivity due to reduction in paperwork and manual processes as customers need not visit a bank to fill out application forms.

Bank IT User

Cost-effective, flexible, customisable and scalable solution that can adapt to regulatory and organisational requirements.

Use cases covered by identify.ezze 

  • Account opening

  • User registration

  • Digital loan apply

  • Credit cards apply

  • eKYC conversion

  • Savings account apply

Value Propositions

  • Configurable workflows and rules

  • Assisted as well as unassisted journey

  • Integration with external third party softwares 

  • Geotagging of customer’s location

  • Automated follow-up and reminders based on events 

  • 100% RBI compliance 

  • Sophisticated rules based routing 

  • AI based facematching and micro-expresssion analysis

  • Highly secure and scalable

  • Personalized communication with intelligence of best time and medium

  • Unified document portal for all customers and user documents

  • Extensive reporting and analysis capability

  • Omnichannel solution for customer and user

  • Configure complex workflow & integration

  • Real-time performance dashboards

Schedule a demo